Privacy notice

Morenga Cosmetics (Pty) Ltd (registration number 2016/235859/07), trading as Doctor Eckstein South Africa, is the responsible party for the personal information described here. Our registered address is PO Box 279, Sunninghill, 2157.

Our Information Officer is Bevinn King, who can be reached at info@healthyskinsolutions.co.za.

There is no shop here, no basket and no checkout. We do not ask for your name, your address or your payment details, and there is no form on this site for you to complete. Purchases are made on the Healthy Skin Solutions website, which is operated separately and has its own privacy notice.

Like any website, this one is served by computers that keep technical records. Those records can include your IP address, your browser and device type, the pages you requested, the time of the request and the page that referred you. They are used to keep the site running, to diagnose faults and to protect it from abuse.

The site also stores a single marker in your browser so that the opening animation plays once rather than on every page. It is cleared when you close the tab, it contains no information about you, and it never leaves your device.

Nothing on this site measures you unless you agree to it. The first time you visit, a notice at the bottom of the page asks whether that is acceptable. If you decline, or simply ignore it, no measurement runs at all and the site works exactly the same.

If you agree, we load the Meta pixel. It places cookies in your browser and tells Meta — the company behind Facebook and Instagram — which pages of this site you looked at and when you clicked through to buy. Meta may connect that to an account you hold with them, and may use it to show you advertising. Meta processes it on servers outside South Africa, principally in the United States.

Whether you agree or not, your choice is kept only in your own browser. It is never sent to us, so we hold no record of what anyone decided.

You can change your mind at any time using the cookie preferences link in the footer, and you can clear the cookies Meta has set through your browser's own settings.

The site is hosted and delivered by third-party infrastructure providers on our behalf. Their servers may be located outside South Africa, which means the technical records described above may be processed in another country under contractual safeguards. If you have agreed to measurement, Meta also processes the information described above outside South Africa.

We do not sell personal information, and we do not share it for anyone else's marketing.

Buying links on this site lead to Healthy Skin Solutions, and some pages link to Doctor Eckstein's own international sites. Once you follow a link you are on someone else's website, governed by their privacy notice rather than this one.

Under the Protection of Personal Information Act you may ask what personal information we hold about you, ask us to correct or delete it, and object to our processing it. Write to info@healthyskinsolutions.co.za and we will respond within a reasonable period.

If you are not satisfied with how we have handled a request, you may complain to the Information Regulator (South Africa), whose current contact details are published on its own website.

If this notice changes in substance we will update the effective date shown above. We suggest you check it when you return.